Legal
Privacy Policy
Last updated June 2026. Plain language, no fine-print surprises.
Information we collect
When you request an estimate, call, or submit a form on this site, we collect what you give us directly — name, phone number, email, service address, and a description of the work you need. If you browse the site without submitting anything, we collect only standard technical data (browser type, pages viewed, approximate location from IP address) through basic analytics.
How we use it
Information you submit is used to schedule and quote your service request, follow up about work in progress, and — unless you opt out — let you know about seasonal safety reminders or offers. We do not sell contact information to third parties, and we do not use it for purposes unrelated to providing or improving our service.
Cookies & analytics
This site may use cookies or similar technology to remember basic preferences and to understand, in aggregate, which pages are useful. You can disable cookies in your browser settings; the site will still function, though some preferences may not persist between visits.
Third-party services
Form submissions on this site may be processed by a third-party form or scheduling provider acting on our behalf. Those providers are only permitted to use your information to deliver the service we've contracted them for, not for their own marketing purposes.
Data retention
We keep customer and lead records for as long as needed to service your request, meet our legal and tax obligations, and honor the workmanship guarantee on completed jobs. You may request deletion of your information at any time, subject to records we're required to retain by law.
Your rights
You can ask us at any time what information we hold about you, request a correction, or ask that we delete it. To make a request, use the contact details below — a real person will respond, not an automated system.
Contact us
Questions about this policy can go to or (423) 228-0017. This page was last updated June 2026.
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