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Legal

Complaints & Feedback

Last updated: September 2026

How to raise a concern or share feedback with O’KEEFFECPA & Associates.

§1 How to Raise a Concern

If something about your experience with O’KEEFFECPA & Associates did not meet your expectations, we want to hear about it. Please share as much detail as you can so we can understand what happened.

§2 Contact Channels

You can reach us by phone at (804) 421-9550.

§3 What Happens Next

A member of the team will review what you have shared. We may follow up with you directly for more information or to talk through the concern.

  • Your message is reviewed by the team.
  • We may reach out for more detail if needed.
  • We follow up with you directly about the outcome.